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Explain what the phrase customer feedback means?
in Tourism by Diamond (58,513 points) | 39 views

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Customer feedback  is information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service.

Customer comments and complaints given to a company are an important resource for improving and addressing the needs and wants of the customer.

The information is procured through written or oral surveys, online forms, emails, letters, or phone calls from the customer to the company.
by Diamond (58,513 points)

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