Become A Personal Credit Management Guru
A dispute is a challenge to the accuracy (correctness) of credit information appearing on your credit report. If information on your credit report does not appear to be factually correct in all details, you can log a dispute with TransUnion. If the information appearing on your credit report is factually correct in all details, but needs to be updated in light of a subsequent event which is not reflected, this is not a challenge based on the accuracy of the information. It is considered an update and will be dealt with as a query.
The following are categories of disputes:
Factually incorrect: The information on your credit record is factually incorrect (for example, the listing on your credit report does not belong to you). This may include any court record, default, payment profile line, or trace alert. Another example is that you did not apply for debt counseling, but your credit report is updated with a debt counseling indicator.
Fraud: Someone applied for credit fraudulently in your name and you are now listed for the debt. To assist you with this type of dispute we require you to provide us with a completed dispute form, an affidavit and FICA documentation.
Outdated information: The information on your profile is outdated—that is, the data retention period that bureaus follow in retaining certain information on your credit report has expired, but the data still appears on your profile.