They must be involved in the process from the moment the country signs up and should be part of the initial planning processes. Citizens and organisations would be active in appointing a governing council and lobby to serve on such bodies. They should play a watch-dog role to ensure the integrity of the process. All groups must make official submissions which can be fed into the country self-assessment report and should use the media to publicise their view. They should also make attempts to attend events organised by the Country Support Mission and Review Team and engage with them.